Rebjee Privacy Policy — Your information is completely safe with us

Rebjee's Privacy Policy is our written commitment to protecting the personal data of all our members, including users in Bangladesh. This policy applies whenever you use Rebjee's website, mobile app, or any of our services.

Rebjee believes privacy is a fundamental right. We only collect information that is genuinely necessary to provide our services — nothing more.

Reading this Privacy Policy does not mean you are signing a legal document. It is simply here to clearly explain what we do — and do not do — with your data.

Rebjee collects your information in several ways. The complete list is provided below:

Information Provided Directly

• Identity Information: Name, date of birth, National ID number (for KYC)
• Contact Information: Email address, mobile number, current address
• Account Information: Username, password (encrypted), security questions
• Financial Information: Mobile banking account number or bank details (for withdrawals)

Automatically Collected Information

• Device Information: Device type, operating system, browser version
• Network Information: IP address, internet service provider
• Usage Data: Time spent on each page, games played, and betting patterns
• Cookie Data: Session data and preference settings (see Section 5 for details)

Rebjee uses your data only for specific, legitimate purposes. We never use your information unnecessarily.

• Service Delivery: Managing your account, processing deposits and withdrawals, and ensuring game access.
• Identity Verification: Verifying age and identity, and preventing fraud and money laundering.
• Customer Support: Resolving your issues and processing support tickets.
• Security: Detecting unauthorized access and issuing alerts for suspicious activity.
• Service Improvement: Analyzing user experience to improve the platform.
• Legal Compliance: Compliance with licensing authority guidelines and legal obligations.
• Marketing (with consent): Sending promotional offers tailored to your preferences.

Rebjee never sells your data. However, limited information may be shared with trusted third parties in certain specific circumstances.

• Payment Processors: Necessary information is shared with payment gateways to process transactions. This information is used solely for transaction purposes.
• Technology Services: Our cloud storage and server management partners are bound by NDA agreements.
• Security Verification: Certified third-party verification service for KYC and identity verification.
• Legal Authorities: Rebjee is legally required to provide information when ordered by a court or in response to an official government legal request.
• Game Provider: Only the minimum data required to play specific games may be shared.

Rebjee uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some features on Rebjee to not function properly.

Rebjee retains your data only for as long as necessary. Any data that is no longer needed is deleted as promptly as possible.

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: Retained for up to 5 years as required by legal obligations.
• KYC Documents: Stored securely after verification and deleted at the end of the legally required retention period following account closure.
• Gaming History: Records are maintained for responsible gaming and dispute resolution purposes.
• Inactive Accounts: If an account remains inactive for 3 years, a notification is sent and the data deletion process is initiated.

Rebjee fully respects your data rights. You may exercise any of the rights listed below simply by submitting a request to our support team.

Rebjee employs industry-leading technology to keep your data secure. Our security layers include:

• 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Audits: Regular penetration testing conducted by independent security experts.
• Staff Training: All Rebjee employees are trained in data protection.
• Data Minimization: Only the minimum necessary information is collected and stored.

Rebjee may update this Privacy Policy when necessary. If changes are made, the date at the top of the page will be updated accordingly.

• You will be notified at your registered email address whenever significant changes are made.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions are archived and available upon request.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact Rebjee's data protection team.

• Live Chat: Click the support icon directly on the Rebjee platform
• Email: [email protected] (typically responded to within 24 hours)
• Support Ticket: Open a ticket from the "Help" section of your account

For requests to delete, correct, or port data, Rebjee typically responds within 30 days. Complex requests may take up to 60 days.